For trades

Stay on the tools.
We'll get the phone.

ANSWERED Co. gives trade businesses backup call coverage when nobody can get to the phone.

Your customer calls your normal number. If you can't answer, ANSWERED picks it up in your business name, gets the details and sends the enquiry through to you.

Hear a Trade Call → Start a $99 Pilot →
The reality

Built for the way trade businesses actually work.

Calls don't arrive neatly between jobs.

They arrive:

ANSWERED provides the backup.

By trade

Plumbing call answering

Capture enquiries for:

Rather than simply: "Please leave a message."

ANSWERED can establish:

Electrical call answering

Capture enquiries for:

We configure the answering around what your business actually does.

Heating and cooling

Capture enquiries for:

ANSWERED can collect the important information before you return the call.

Roofing

Capture enquiries for:

When weather changes, call volume can change quickly. Instead of losing the second or third caller while you're already handling the first.

Locksmiths, glaziers and towing

Some enquiries are particularly time-sensitive. Someone locked outside their home isn't going to wait until tomorrow morning. Neither is someone with a broken shopfront or a stranded car.

ANSWERED can capture:

so you can decide whether and how to respond.

Other field-service businesses

ANSWERED also works well for:

If the phone brings you work but your work prevents you answering the phone, ANSWERED is worth looking at.

Overflow, not replacement

We don't replace your team.

Already have office staff? Good. ANSWERED can simply cover what they can't.

Your receptionist can remain the first point of contact.

ANSWERED can handle:

You decide where the gap is.

No new number

Your number stays your number.

You don't need to advertise a new number.

Your existing calls can be forwarded to ANSWERED under the conditions you choose.

That means your website, vehicles, Google Business Profile, signs, business cards and existing customers can continue using the same number.

Different callers, different handling

Not every call is a new job.

We know that.

People also call because:

ANSWERED is configured to handle different situations differently rather than treating every caller like a fresh sales lead.

Setup

We build it before your customers hear it.

Before going live, we'll cover:

Then we test it. You test it. Only then do you put it on your calls.
Pricing

Pricing for trade businesses

14-day pilot

$99

Try your own setup before committing.

Managed

$349/mo

For most small trade businesses.

Managed Plus

$449/mo

For higher call volumes and more complex coverage.

View Full Pricing →
FAQ

Trade questions.

Is this just voicemail?
No. ANSWERED speaks with the caller, collects the information you decide is important and sends the enquiry through to you.
Do I need another number?
No. Your existing business number can remain the number customers use.
What if I want to answer first?
That's fine. ANSWERED can simply pick up when you don't.
Can it handle emergency calls?
It can ask questions based on the rules you establish and flag specified situations as urgent. It is not an emergency service and should not be configured to provide safety, medical or technical advice outside approved information.
Does it book jobs?
Where a supported booking workflow is configured, booking may be possible.
Does it integrate with ServiceM8?
ServiceM8 integration is on our roadmap. Talk to us about your current workflow and we'll tell you exactly what can be connected today.

Keep the work. Lose the voicemail.

Hear ANSWERED in Action → Start Your $99 Pilot →

Hear it for yourself. Call 0456 390 383 — pretend you're a customer, ask whatever a customer would ask, then decide.